FACTS

WHAT DOES THE BERKSHIRE BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.

Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

·         Social Security and Income

·         Account Balances & Transaction history

·         Credit history & Payment history

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Berkshire Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information?

Does The Berkshire

Bank share?

Can you limit this sharing?

For our everyday business purposes –

Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes –

To offer our products & services to you

Yes

No

For joint marketing with other financial companies

No

N/A

For our affiliates’ everyday business purposes –Information about your transactions & experiences

Yes

No

For our affiliates’ everyday business purposes –information about your creditworthiness

No

N/A

For our affiliates to market to you

No

N/A

For our non-affiliates to market to you

No

N/A

Questions?

Call your branch or visit our website at www.berkbank.com

Who we are

Who is providing this notice?

The Berkshire Bank

What we do

How does The Berkshire Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We authorize our employees to obtain your information only when they need it to do their work, and we require companies that work with us to protect your information.

How does The Berkshire Bank collect my personal information?

We collect your personal information, for example, when you:

·         Open an account or make deposits or withdrawals.

·         Pay your bills or apply for a loan.

·         Use your ATM or debit card.

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

·         Sharing for affiliates’ everyday business purposes – information about your creditworthiness.

·         Affiliates from using your information to market to you.

·         Sharing for non-affiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial or nonfinancial companies.

·         Our affiliates include Berkshire Bancorp Inc. and Berkshire 1031 Exchange, LLC.

Non-affiliates

Companies not related by common ownership or control. They can be financial or nonfinancial companies.

·         The Berkshire Bank does not share your personal information with non-affiliates.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

·         The Berkshire Bank does not share your personal information with joint marketing partners.